Refund Policy

Refund and Cancellation Policy

Last updated: 6 August 2026

This policy applies to appointment-assistance payments made to WAFIDSlips, operated by AV Consultancy.

Cancellation Before Processing

You may request cancellation before we begin reviewing, processing, or submitting the appointment request. If the service has not started and no third-party cost has been incurred, the appointment-assistance fee is eligible for refund.

After Processing or Submission

Once applicant details have been reviewed and the appointment has been processed or submitted to the applicable official system, the service has been performed and the assistance fee is normally non-refundable. Official registration charges, medical-centre charges, re-test charges, and other third-party fees already incurred are non-refundable unless the relevant third party accepts the refund.

Incorrect Applicant Information

Customers must enter details exactly as shown on the passport. If incorrect or incomplete information causes rejection, delay, cancellation, or rebooking after processing has begun, the original assistance fee may not be refundable and a new booking charge may apply.

Duplicate, Failed, or Debited Transactions

If the same booking is charged more than once, the verified duplicate amount will be refunded. If CCAvenue or the bank shows a transaction as failed but money was debited, please wait for the bank’s automatic reversal and contact us if it is not reversed. Send your booking reference and CCAvenue/bank transaction reference; never send your card number, CVV, UPI PIN, OTP, or banking password.

If We Cannot Provide the Service

If we are unable to provide the paid appointment-assistance service and no equivalent service has been delivered, the eligible assistance amount will be refunded to the original payment method.

How to Request a Refund

Email support@wafidslips.in or contact WhatsApp/phone +91 95740 10886. Include the applicant name, booking reference, payment date, amount, and transaction reference. Refund requests are reviewed against booking and payment records.

Refund Processing Time

Approved refunds are initiated through the original payment method, normally within 7–10 working days after approval. The bank or payment provider may take additional time to credit the amount. Cash refunds are not provided for online transactions.

Contact

AV Consultancy (operating WAFIDSlips)
4, Valmiki Nagar V2, Near Rangloli Nagar, Narol, Ahmedabad, Gujarat, India
Email: support@wafidslips.in
Phone/WhatsApp: +91 95740 10886